Back
Bridging generations: preventing and resolving intergenerational workplace conflicts
In today’s workplace, it’s increasingly common to find five generations in the workforce. While this multigenerational environment enhances collaboration and innovation, it also creates fertile ground for misunderstandings and conflict. Differing working and communication styles, expectations, values and needs can result in misunderstandings that disrupt team cohesion and productivity.
For instance, research highlights how younger employees’ preference for digital tools can clash with older colleagues’ reliance on traditional communication methods. Similarly, generational stereotypes often exacerbate tensions, with younger workers being labeled as “entitled” and older employees as “resistant to change.”